Field Records

Field Records

Capture what actually happened on every load with a structured timeline and minimal driver friction. Generate proof of work documents that support billing and dispute resolution. Collect signatures through Bill of Lading workflows and keep records consistent. Review photo evidence in a centralized queue with clear statuses. Escalate field issues with structured context so dispatch can respond fast. DispatchFleet keeps this workflow connected across the platform.

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PRODUCT AREAS

Product areas in Field Records

Explore the product areas that make up Field Records - designed to work together without duplicate data. These capabilities show how DispatchFleet supports day-to-day execution in this area. They capture the decisions dispatchers and field teams make every shift. They also define the guardrails that keep data consistent when plans change. Scan the list below to understand the major functions at a glance. Next, the Features section breaks each capability into concrete actions, screens, and reusable building blocks.

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E-Tickets

Track each load through a fixed, auditable timeline captured live by the driver. Enforce a single active stage at a time to keep execution consistent. Attach structured notes directly to loads. Generate PDF proof without leaving the workflow. Use performance indicators to spot delays early.

Key Capabilities:
  • Load timeline tracking
  • Stage progression control
  • Per-load notes
  • PDF preview & export
  • Load performance indicators

Bill of Lading

Review and finalize delivery documents generated from execution data. Edit remarks and instantly see updates in the PDF preview. Validate per-load timestamps and quantities. Share documents for contactless signature via QR or link. Produce a consistent, audit-ready record for billing.

Key Capabilities:
  • Remarks editing
  • Live PDF preview
  • Per-load breakdown
  • QR / link signature sharing
  • Final document export

Photo Inbox

Review all driver-submitted photos in one structured queue. Triage evidence using clear review states. Filter by job, driver, or report type to focus quickly. Keep photos tied to operational context. Approve or archive without losing traceability.

Key Capabilities:
  • Centralized photo intake
  • Review status lifecycle
  • Filtering and grouping
  • Driver and job context
  • Approval and archiving

Flag an Issue

Allow drivers to report blockers with minimal friction. Capture issue type and severity using predefined options. Automatically attach job, stage, and location context. Surface dispatcher response playbooks to guide action. Reduce back-and-forth during live operations.

Key Capabilities:
  • Issue type selection
  • Severity classification
  • Auto-attached job context
  • Dispatcher playbooks
  • Structured escalation

WORKFLOW

Field Records workflow

Capture what actually happened on every load with a structured timeline and minimal driver friction.

01

E-Tickets

Capture E-Tickets for each load with timestamps, quantities, and proof attached. Capture proof with the right job, load, and material context already attached.

02

Bill of Lading

Generate Bills of Lading with signatures and load details captured consistently. Capture proof with the right job, load, and material context already attached.

03

Photo Inbox

Collect and review field photos in one inbox with clear status and job linkage. Capture proof with the right job, load, and material context already attached.

04

Flag an Issue

Report field issues with the right context so dispatch can respond quickly. Standardize the workflow so teams work the same way across shifts.