MESSAGES
Driver-first Messages
Keep dispatch communication inside the platform. Review conversations in a structured inbox. Send messages to role-based recipients. Search history when context is needed. Maintain an auditable record without chat noise. DispatchFleet keeps this workflow connected across the platform.
CAPABILITIES
Inside Messages
Keep dispatch communication inside the platform. These capabilities show how DispatchFleet supports day-to-day execution in this area. They capture the decisions dispatchers and field teams make every shift. They also define the guardrails that keep data consistent when plans change. Scan the list below to understand the major functions at a glance. Next, the Features section breaks each capability into concrete actions, screens, and reusable building blocks.
Inbox view
Supports inbox view by bringing field photos into a single review queue. Makes approval decisions consistent with statuses and context. Improves proof-of-work quality before documents are finalized.
- Conversation list
- Unread indicators
- Quick open threads
Threaded conversations
Supports threaded conversations within Messages. Adds structure, guardrails, and traceability to keep operations consistent. Improves speed and accuracy across the Mobile Operations workflow.
- Threaded chat view
- Timestamped messages
- Context retention
Role-based recipients
Supports role-based recipients within Messages. Adds structure, guardrails, and traceability to keep operations consistent. Improves speed and accuracy across the Mobile Operations workflow.
- Target recipients by role
- Reduce noise
- Improve coordination
Search and filters
Makes search and filters practical at scale by narrowing results to the right shift, job, or asset. Reduces noise while keeping operational context visible. Improves speed for dispatchers, managers, and back-office users.
- Keyword search
- Multi-field filters
- Saved views (optional)
Auditable history
Provides auditable history with an event timeline that stays linked to jobs, tickets, and inventory impact. Improves visibility into what happened, when it happened, and who performed the action. Supports filtering and exports for audit workflows.
WORKFLOW
Messages workflow
Keep dispatch communication inside the platform.
01
Support Inbox view with clear rules, visibility, and consistent execution.
02
Support Threaded conversations with clear rules, visibility, and consistent execution.
03
Support Role-based recipients with clear rules, visibility, and consistent execution.
04
Support Search and filters with clear rules, visibility, and consistent execution.
05
Support Auditable history with clear rules, visibility, and consistent execution.
01
Support Inbox view with clear rules, visibility, and consistent execution.
02
Support Threaded conversations with clear rules, visibility, and consistent execution.
03
Support Role-based recipients with clear rules, visibility, and consistent execution.
04
Support Search and filters with clear rules, visibility, and consistent execution.
05
Support Auditable history with clear rules, visibility, and consistent execution.